Returns & Exchanges
We want you to love your 12th Tribe finds, but we understand if a piece doesn't fit your vibe. We offer easy returns and exchanges within 30 days of delivery for all eligible items in their original condition.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to initiate the process and select your items.
Choose Your Method
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely pack your items with all original tags attached in the original packaging if possible.
Ship It Back
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing